The first hello.
The whole context.
A better first hello. A clearer next step.
An AI receptionist for the conversation. A business dashboard for everything your team needs to do next.
Two kinds of attention, working together.
The receptionist
The receptionistAnswers inbound calls using configured business instructions, responds to FAQs and captures caller details.
Caller question
Could I come in for a cleaning next Thursday?
The dashboard
Review the summary, read the transcript, understand the request and decide how to follow up.
Contact & request
Pending confirmationJamie Morgan
+1 202 555 0142
New patient cleaning request
Thu, 15 Oct 2026 · Before noon
Clinic confirmation required. This is a request, not a booking.
An answer grounded in your business.
Hours, services and boundaries are configured by your team. The receptionist should not infer an answer that your instructions do not support.
Configured FAQ
Question
Are you open on Saturday?
Approved answer
Willow Dental is open Monday to Friday, 8:00 AM–5:00 PM. We are closed on weekends.
From instructions to a response
“We’re closed on Saturday. The clinic is open Monday to Friday, eight to five.”
Derived from the configured hours, not a live availability check.
Listen for the useful details.
Lead capture
Name, contact details, reason for calling and any relevant preferences—captured from the conversation.
Captured contact
Jamie Morgan · +1 202 555 0142
Appointment requests
Appointment requestsCapture a preferred day and time. Confirmation stays with your team unless a real booking workflow has been configured and verified.
Pending confirmationThu, 15 Oct 2026 · Before noon
A record your team can return to.
Jamie Morgan · Thu, 8 Oct 2026 · 9:42 AM
New patient asking for a cleaning next Thursday morning. Contact captured; clinic follow-up needed.
Jamie: “Any time before noon would work.”
Recording unavailable · no demo media. Recording availability depends on configured support and approved policies.
Review, then carry on.
Conversations · 7–8 Oct 2026
| Caller / outcome | Date and time | Duration | Follow-up |
|---|---|---|---|
Jamie Morgan New patient cleaning request | Thu, 8 Oct 2026 9:42 AM | 2m 18s | Review needed |
Alex Rivera Opening hours | Thu, 8 Oct 2026 9:18 AM | 1m 06s | Answered |
Priya Shah New patient inquiry | Thu, 8 Oct 2026 8:56 AM | 2m 02s | Review needed |
Chris Lee Appointment preference | Wed, 7 Oct 2026 4:32 PM | 1m 48s | Review needed |
Taylor Brooks Location inquiry | Wed, 7 Oct 2026 2:10 PM | 0m 54s | Answered |
Five fictional calls. A call marked Answered is not necessarily an issue resolved.
Clear boundaries make useful answers.
Your business configures
Business information, FAQs, allowed answers, captured fields and staff follow-up instructions.
Availability must be confirmed
Phone/provider support, languages, integrations, recording policies and any booking workflow. No connected service is represented here.
Unverified capabilitiesQuestions
A thoughtful answer. A useful record.
Begin with your business instructions. Phone and workflow availability must be confirmed during setup.
